ONLINE DISPUTE RESOLUTION(ODR): AN EMERGING PLATFORM
This study delves into the evolution, variations, advantages, challenges, and legal frameworks associated with Online Dispute Resolution (ODR). Enabled by Information Communication and Technology (ICT)ODR offers a streamlined avenue for resolving disputes through online mechanisms such as mediation, arbitration, and negotiation. From its initial stages in the 1990s to its current prominence, ODR has witnessed …
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